My Appliance Crew (“we,” “us,” or “our”) values the privacy of our customers. This Privacy Policy describes how we collect, use, and protect your information when you use our services. We are committed to complying with federal privacy laws and the California Consumer Privacy Act (CCPA).
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Identifiers such as your name, address, email address, phone number, and payment details.
- Device and Usage Information: Information on how you interact with our website, including IP address, browser type, and device information.
- Service Information: Information about your appliance, service history, and service preferences.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide, maintain, and improve our services, including booking and managing appliance repairs.
- Customer Support: To respond to inquiries, schedule appointments, and provide updates.
- Billing and Payments: To process payments for services rendered.
- Marketing and Promotions: To send promotional messages, newsletters, or offers, unless you opt out.
- Legal Compliance: To comply with applicable federal and state laws.
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that assist with our services, such as payment processors and website hosting services.
- Legal Obligations: Law enforcement, government authorities, or other third parties when required by law.
- Business Transfers: In the event of a merger, sale, or acquisition.
4. Your Rights and Choices
As a California resident, you have the right to:
- Access and Correction: Request a copy of the personal information we hold about you and correct any inaccuracies.
- Deletion: Request the deletion of your personal information, subject to certain exceptions.
- Opt-Out of Sale: We do not sell your personal information; however, you may request that we do not share your information for certain purposes.
To exercise any of these rights, contact us at [contact email or phone number].
5. Security of Your Information
We implement reasonable security measures to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure.
6. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children under 13.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
My Appliance Crew, Irvine 92618
support@myappliancecrew.com
949 419 6165